In Field Support

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In Field Support

In Career, Construction Management, Gee Whiz, GeoBase & Drafting, News, Surveying & Materials Testing | on October, 25, 2011 | by | 0 Comments
Abridged version from the 3E5X1 Engineering AFS CoP…see CoP for full message (email & phone numbers there)…good info from our 3E5 AFRC brethren (Dobbins ARFB)…

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All,

… Please help me in disseminating the following information to all in the 3E5 field, especially to those deployed. This is 24/7 people!! This means NO time zones for you deployed folks, get your responses much quicker.
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Helpdesk and Support
AFRC has obtained an enhanced helpdesk support agreement for use by all users of Autodesk software on this program. The AFRC Autodesk Helpdesk
is available 24 hours a day, 365 days a year. You will receive an
initial response within 2 hours and the AFRC Helpdesk team will work diligently to answer the question or develop a solution to the problem.
Support may be obtained via phone or email