In Field Support

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In Field Support

In Career, Construction Management, Gee Whiz, GeoBase & Drafting, News, Surveying & Materials Testing | on October, 25, 2011 | by | 0 Comments
Abridged version from the 3E5X1 Engineering AFS CoP…see CoP for full message (email & phone numbers there)…good info from our 3E5 AFRC brethren (Dobbins ARFB)…


… Please help me in disseminating the following information to all in the 3E5 field, especially to those deployed. This is 24/7 people!! This means NO time zones for you deployed folks, get your responses much quicker.

Helpdesk and Support
AFRC has obtained an enhanced helpdesk support agreement for use by all users of Autodesk software on this program. The AFRC Autodesk Helpdesk
is available 24 hours a day, 365 days a year. You will receive an
initial response within 2 hours and the AFRC Helpdesk team will work diligently to answer the question or develop a solution to the problem.
Support may be obtained via phone or email